Module 01 · Manage

Run the unit from the record, not the spreadsheet.

Manage is where supervisors, case managers and administrators see the whole operation: what has come in, who has it, what is at risk, and the evidence that the work was done properly.

CASEY Manage Cases screen listing active cases by criticality with the selected case's exhibit progress, investigators, circumstances, suspect and original exhibits

Operations dashboard

The state of the unit, the moment you sign in.

Interactive charts drawn from live data: active, unassigned and on-hold cases, new submissions against last month, staff workload by priority, workload by department, backlog ageing, case priority, a live activity feed and who is working today.

CASEY Manage operations dashboard showing key counts, staff workload by priority, department workload, backlog ageing, live activity and active users

Cases

Every case, every status, one list.

Filter and group cases by status (New Submissions, Unassigned, Active, QA, On Hold, Time Exceeded, Completed) and open any of them into a full case record.

Case detail in five groups: Overview, Evidence, Tasking, Records and Admin, covering dates, customer, contacts, expenses, exhibits, investigators, timeline, case log, QA, files, audit, GDPR and backup
Allocation per investigator, including the exhibits and tasks each person owns
Property receipts, transit bag reports, labels and returns generated from the case

CASEY Case Details window on the Evidence tab, listing original property bags with status, discipline, last movement, owner, investigator and storage location

People

Supervision built on facts.

Choose anyone in the team to see their workload, the cases they are on, their training record and their competencies. Active and overdue cases, tasks, twelve months of throughput and how long work has been open are all there.

Workload by priority, discipline and status
Calendar with leave and TOIL, and in-system messaging
Booked hours against cases and tasks

CASEY Investigators screen with the team list and one investigator's overview: active and overdue cases, workload by priority, where the work is and cases received and completed

Asset register

Every tool, and every case it was used on.

Hardware and software assets with approval status, finance, updates, calibration, testing, validation and assignment. Usage links each asset to the cases and exhibits it was used on, with the version at the time.

Answer “which cases used this tool?” in one click when a tool or version is questioned
Calibration, testing and validation records for accreditation
Remote access to imagers, with a connection test run from the server

CASEY Asset Register listing hardware assets with approval status, supplier and assignment, and the cases each asset was used on

Also in Manage

The rest of the unit’s registers, in the same system.

Case Matrix

Structured prioritisation of incoming work based on the NPIA Forensics21 approach. The case level is locked once a matrix is completed.

Training & competency

Training records and competency reviews for every member of the team, alongside their casework.

Validation

Method validation records with linked assets and supporting documents.

Processing

Every imaging job running across the department, plus device health, with restricted cases redacted.

Nominals

Suspects and other nominals linked to cases, with images, across the whole unit.

Administration

Users and roles, customers, case categories with MoPI groups, task workflows, QA and QC questions, retention, API keys and licensing.

Configured to your unit

Your terminology, your workflow, your rules.

Roles & access	Role-based access enforced by the CASEY API, with restricted cases, and Interface Access settings to show or hide parts of CASEY by role.
Task workflows	Forensic strategy templates that give each exhibit type a consistent plan, set by your quality manager.
Property movements	Administrator-managed movement reasons, “left DF” behaviour, site transfers and a mandatory “Received by”.
Retention	MoPI groups for law enforcement, or a GDPR retention model for commercial units.
Messaging	Automatic messages can be switched off by type, or messaging hidden entirely.
Multiple sites	Site-aware licensing and configurable transfers between sites.

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